Meeting Patients Sooner: Rethinking Hospice Admissions for Today’s Care Journey

Description

Turn hospice admissions into a clear, compassionate fast track to care and stand out in today’s competitive hospice environment.

Slow or fragmented intake and admissions processes create barriers for patients, families, and referral partners and undermine trust. This webinar will equip hospice leaders and business development teams with practical strategies to remove internal bottlenecks, streamline workflows, and improve speed, clarity, and consistency at every step of the admissions journey.

KEY WEBINAR TAKEAWAYS

• Where barriers hide in your current intake and admissions process
• Common breakdowns that delay admissions, confuse referral sources, and frustrate families
• Simplifying workflows without sacrificing compliance
• Practical strategies to streamline documentation, communication, and decision-making while staying survey-ready
• Best practices for faster, cleaner admissions
• Improving response times, handoffs, and accountability across intake, clinical, and BD teams
• How intake excellence supports business development success
• How a smoother admissions experience strengthens referral relationships, improves conversion rates, and differentiates your hospice in the market
• Metrics that matter
• Data points leadership should track to ensure intake and admissions are supporting growth, access, and patient-centered care

WEBINAR DETAILS

In today’s increasingly competitive and regulated hospice landscape, a slow or fragmented intake and admissions process can create unnecessary barriers for patients, families, and referral partners. Missed opportunities, delayed care, and frustrated referral sources don’t just impact census — they impact trust.

This webinar is designed for hospice executives, operational leaders, intake managers, and business development professionals who are ready to modernize admissions workflows, reduce friction, and make it easier for patients to access hospice care when they need it most.

Referral partners expect speed, clarity, and consistency. Patients and families need simple, compassionate access to care during vulnerable moments. Hospices that remove internal barriers and align intake with growth strategy are better positioned to serve more patients — and serve them sooner. This session will give you actionable insights to align operations and business development, turning intake and admissions into a competitive advantage instead of a bottleneck

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

• Hospice
• Palliative Care

WHO SHOULD ATTEND?

• Hospice CEOs, COOs, and Executive Directors
• Directors of clinical operations
• Intake and admissions leaders
• Business development and marketing teams
• Referral relations and growth strategy leaders

TAKE-AWAY TOOLKIT

• Employee training log
• Interactive quiz
• PDF of slides and speaker’s contact info for follow-up questions
• Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

Presented By

Jen Kiehl-Miller

Hospice Support Specialists